A New World
By using modern technology to help its staff communicate, incorporating audiovisual services and adding the latest digital and inkjet technologies, The World Bank’s Printing and Multimedia Services operation is moving in all the right directions.June 2013 By Bob Neubauer
Stepping into The World Bank’s bright, spacious Printing & Multimedia Services operation on the outskirts of Washington, D.C., one is immediately struck by how much this in-plant has advanced from its days in the basement of the Bank’s downtown D.C. headquarters.
Gone are the low ceilings and tight spaces of the cramped city plant, along with the rumble of the old Harris web press. Instead, the phrase “state-of-the-art” comes to mind as one strolls past the video conference room in the new facility, where a morning production meeting is bringing staff from two locations together. Elsewhere, operators use a Skype video call to hash out job details with downtown customer service reps.
In the pressroom, large video screens on the walls display schedules of World Bank events, while the center of the vast room holds some of the most advanced digital printing technology in the industry: Kodak NexPresses, an Océ ColorStream 10000 and a Presstek 52 DI press. But the highlight of it all—and the most eye-catching, futuristic-looking piece of equipment in the room—is a brand new HP Inkjet T-230 production inkjet press, the first of its kind to make its way into an in-plant.
“Inkjet is really changing the traditional role of printing,” remarks Jimmy Vainstein, printing facility manager. “You no longer have to go with an offset press to get higher volumes and provide good quality and good service.”
Providing good service to The World Bank is one of the main reasons the in-plant pursued an inkjet press. With duplex printing speeds of 400 feet per minute, the T-230 will enable the in-plant to provide much faster turnaround times on the books, publications, reports and other items with high page counts needed by the international financial institution. Jobs that would have taken eight hours to print on the in-plant’s toner equipment take just a half hour on the inkjet press.
“So when that difference is there, you can provide a great service for your clients [and] for the institution,” says Vainstein, his Venezuelan accent revealing his South American roots. He, like most of the in-plant’s staff, hails from outside the U.S., reflecting The World Bank’s global mission. (In fact, the in-plant boasts staff from 14 different countries.)