Document Destruction

CSUSB Printing Services employees stand with their new shredder. From left: Huan Tran, Laura Sicklesteel, Ernie Delgado, Emanuel Ortega, John Phipps, Cristina Tello and Emily Carnehl.

Getting into the shredding business was a good move for California State University, San Bernardino, Printing Services. Here, Michael Gulliory loads documents into the in-plant’s new MBM DestroyIt 5009 cross-cut shredder.

Eric Kennedy feeds documents into Texas Tech University Health Sciences Center’s Intimus Model 1650 cross-cut shredder.

Shredded material exits CSUSB’s new MBM DestroyIt 5009, never to be read again.

Your organization is shredding tons of sensitive documents each year. You could be getting all that business, and increasing your value in the process.

In-plants are involved in nearly every aspect of a document’s life cycle, from design through mailing. So why not complete the cycle by adding shredding to the list of services?

Several in-plants have done this, and are having great success at it. One of these is Printing Services at California State University, San Bernardino, which started offering shredding services on July 1.

“It’s quite popular, and the campus is really happy that we’re doing it,” says Laura Sicklesteel, manager of the seven-employee operation.

It’s also been a money maker for the in-plant, which charges $25 to shred the contents of a 64-gallon bin, and $15 for a smaller console shredding bin. In the first month of business, the in-plant generated more than $1,200 in revenue from shredding.

“So we’re going to recover the cost of the equipment really quick,” remarks Sicklesteel.

What’s more, the in-plant gets $170 per ton from a local recycler for its print waste and shredded material. This is a much better deal than the university gets for its recycled material; it pays the city to haul away its recycling dumpsters.

“This takes quite a bit of printed matter and waste paper out of that stream,” she says. “Now all of our print waste and the recycled [shredded] documents are a revenue positive stream for our department.”

An added bonus, she points out, is that in-house shredding is a much “greener” option than having contractors bring diesel-burning trucks onto campus to shred.

Big Demand for Service

Printing Services got into the shredding business simply because of the demand for the service.

“The purchasing office, for many years now, has asked us to take on the campus-wide shredding,” Sicklesteel says. Over the past 18 months, she adds, the campus has outsourced $28,000 worth of shredding, so she knew it would be a good business to get into.

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