Getting Stronger

USAA

San Antonio, Texas

Annual Sales/Budget: $38 million

Full-time employees: 305

Jobs printed per year: 36,000

For the employees at USAA Publishing Services, an increased workload is to be expected. The customer base, which stands at over 3.5 million people, grows by up to eight percent annually. But with a cap on the number of employees at the shop since 1992, that increase in work must be handled by the current staff.