PRINT 13: In-plants in the Limelight

About 60 managers attended IPG's in-plant luncheon at PRINT 13.

Tawsha Bone-Worrall, of the University of Pittsburgh Medical Center, described UPMC's path to in-plant printing.

In-plant managers at IPG's luncheon.

John Sarantakos takes the podium.

It was encouraging to see the number of sessions, receptions and forums organized exclusively for in-plants during the Chicago show.

PRINT 13 was a busy show, but perhaps no group of printers had a busier time there than in-plant managers. Between the luncheons, sessions, receptions and other forums designed specifically for in-plants, managers were challenged to find time for the show floor itself.

Not that anyone in the in-plant community is complaining. After all, managers could pick and choose which events to attend, and very few went to everything. Just witnessing the warm embrace of in-plants by the printing community was a heartening experience.

“The high presence of in-plant activities were a great improvement compared to previous years,” remarked Jimmy Vainstein, printing facility manager at The World Bank. “These events truly provided many opportunities to network with fellow in-plant managers and help each other find solutions to everyday challenges.”

In-plant managers were a big part of the educational program at PRINT 13, and a number of them led seminars on topics like adding value, generating revenue and variable data printing. One seminar featured a panel of four managers who took turns sharing ideas and describing successful initiatives. They were:

  • Abbas Badani, of Penn State University;
  • Tom Rohrbach, of Progressive Insurance;
  • Mike Lincoln, with the State of Colorado’s Integrated Document Services (IDS) operation;
  • Garry Boytos, of the University of Texas Health Science Center.

(Watch videos from this session here.) Badani, who runs a $15 million, 50-employee operation, said his in-plant now prints a 50/50 split of offset/digital work. His guiding philosophy has been to make the customer happy, so they want to use the in-plant. He has found that partnering with procurement and nurturing that relationship has helped the in-plant’s success.
Rohrbach said his in-plant earned the right of first refusal by taking ownership of the company’s brand, which is extremely important to Progressive. “If you do that, you are literally a strategic partner,” he said. He encouraged managers to keep up with the latest technologies so the in-plant can offer customers solutions they hadn’t even thought of.

Related story: PRINT 13: Inkjet and a Whole Lot More

Bob has served as editor of In-plant Graphics since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 130 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, cosponsored by IPMA and In-plant Graphics.

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