Is Video in Your Future?
I have worked in the printing industry for 35 years, most of that time as an in-plant manager. And though I've thoroughly enjoyed my career in printing, when I was offered the chance six months ago to come to the University of Canterbury, in Christchurch, New Zealand, to lead a new group called the Learning Technologies Support Unit (LTS), I jumped at the opportunity.
Though my work here—overseeing audio visual services, video conferencing services and a video production unit—is much different than what I did as an in-plant manager, there are similarities. And there are also lessons in what I do here that I feel other in-plant managers can learn from.
Like printers, we work behind the scenes. Faculty don't necessarily see what we do, but my team consists of outstanding technical experts. What I'm really proud of is that they are a very service-oriented team. They treat each of the faculty members and students as customers; they try to get out there and make sure things are going well, because they realize the importance of it.
Among the services we provide at LTS are the automated audio and video recording of lectures. We produce short movies and video clips, some of them for marketing to inform prospective students of capabilities, others for creating awareness of university events, but most of them for teaching purposes.
Supporting the Teaching Mission
My group, LTS, was consolidated into the Digital Media Group (DMG) over the past year. This group includes the University of Canterbury's in-plant, Canterbury Education Printing Services (CEPS), and the Electronic Media Learning Team (ELM). Together our mission is to inform, enrich and support the university's learning and teaching practice through personalized learning across a range of multi-media technologies. That's a mouthful of words that really says we provide teaching tools tailored to increase faculty effectiveness for teaching students.