In-plant Panel to Tell Success Stories at Graph Expo

A number of sessions focusing on in-plants are planned for this October’s Graph Expo show in Chicago. Perhaps the most exciting one is a panel of four in-plant managers who will talk about why their operations are successful.

The session, entitled “Empowered In-plants: Tell-All Success Stories from the Field,” is being coordinated by Rochester Software Associates (RSA), which left the selection of panel members up to other in-plant managers. In May in-plants were encouraged to vote to create a “dream team” of top in-plants they wanted to see speak on the panel. The results are now in. The panel will include:

  • Jimmy Friend, director of Printing and Distribution Solutions at the University of North Texas in Denton, Texas. Known as a top quality in-plant operation, UNT has won 53 awards in the past nine years, including the 2012 In-Print Best of Show award in the non-offset category.
  • Debbie Gallagher, senior operations analyst, Department of Administrative Services Publishing & Distribution Department for the State of Oregon.
  • Phil Larson, former director of AFPress and grafaccent at American Fidelity, an insurance firm based in Oklahoma City. He is now president of Shepherd Consulting OK.
  • Gene Voelker, manager of Supply Chain Business Services, Parkview Health. A non-profit, Parkview is northeast Indiana’s largest healthcare provider and one of the region’s largest employers.

RSA’s voting process also offered participants the ability to determine the session’s content by submitting questions for the panelists. The panelists plan to offer:

  • An exclusive view inside their operations, including how they have become a strategic asset to their organization;
  • How they are growing and adding services;
  • The secret of their operation’s success and what has had the greatest impact on it;
  • A frank look at what has been tried that did not work and how they moved forward;
  • Their biggest challenges, budget dos and don’ts, and advice for other plants about how they can be successful.

Attendees can continue to submit questions for the panelists at: until October 1.

The panel will be moderated by Elisha Kasinskas, RSA’s marketing director, who says “In developing the panel concept, we felt that in-plants could benefit greatly from learning the secrets of success in these top in-plants and take this information back to their operations.”

The session will be held on Monday, October 8, from 10:30-Noon. For more information, visit:

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