University of Washington: Keen on Lean

Faced with a deficit just two years ago, the University of Washington’s in-plant has turned its financial situation around and repositioned itself for success by implementing Lean production practices.

UW Creative Communications’ Senior Management Team stands with the iconic W on the University of Washington’s campus. From left: Patrick McNelly, manager, Copy Services; Steven Roberts, manager, Mailing Services; Heather Prenevost, manager, Client and Creative Services; Frank Davis, director; Michele Mancuso, production manager, Printing Services; 
Jim Heneghan, Manager, Finance & Administration. 
(Not pictured: Katy Folk-Way, associate director.)

Director Frank Davis

Wide-format printing has been an area of growth for the in-plant. Here, Peggy McKinley, Copy Center supervisor, prints a poster on the HP Designjet Z5100.

Prepress Supervisor Ken Beres leads the Production Lean Team meeting in a discussion of their cross-training goals. By slimming down via Lean process-improvement practices, the in-plant has greatly improved its operation.

Ken Dirks, digital press operator, checks the quality of the sheets being printed on the Xerox iGen3.

Operator Charlee Hicks runs a Kodak Digimaster EX110 in the new Copy Services Production Center.

Lean team meeting

One Lean recommendation led to the use of the in-plant’s hybrid mail trucks for advertising.