Profit Control Systems

University of Missouri: A History Of Customer Service
April 1, 2003

A strong focus on customers, along with expertise in process color printing and online ordering, have built University of Missouri-Columbia Printing Services into an in-plant powerhouse. by Bob Neubauer Not many in-plants can lay claim to a six-color press—let alone two of them. But when you're the largest printing operation in a city of 84,500, the big jobs have a way of finding you. With 105 full- and part-time employees, University of Missouri-Columbia Printing Services is not only a local printing giant, but one of the top in-plants in the country. It ranked 27th on the recent IPG Top 50, and boasted sales of