Rochester, N.Y.

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 170 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.

Across the country, several in-plants have added production inkjet presses. Excellus BlueCross BlueShield installed one about a year ago and is seeing significant cost savings as a result. The State of Colorado is about to add one as well.

For Rochester, N.Y.-based Excellus BlueCross BlueShield (BCBS), the transition to inkjet color production printing in October has been a resounding success. “The cost savings are significant,” reports Catherine Ciardi, corporate director of Document Services.

I'm on a plane as I write this, flying home from Rochester, N.Y., after attending and presenting at a Xerox Thought Leadership Workshop. Xerox holds these events periodically, bringing a couple dozen in-plant managers together for two days of tours, presentations and networking at its Gil Hatch Center for Customer Innovation.

With just over two weeks to go until the Association of College and University Printers (ACUP) conference in Dallas, a handful of higher-ed in-plant managers got a sort of preview this week when they met in Rochester, N.Y. On Wednesday and Thursday, Xerox held a Thought Leadership Workshop at its Gil Hatch Center for Customer Innovation, bringing about 30 in-plant representatives together for two days of tours, presentations and networking.

In this digital age, not everyone views the subject of printing in an optimistic light. But Catherine Ciardi feels she has the perfect surfboard underneath her to navigate and tame the wave of the future.

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