Last month the Association of College and University Printers conference brought 82 higher-ed in-plant managers to Phoenix for four days of education, networking and fun.
Scotland
For the first time in its 49-year history, the Association of College and University Printers (ACUP) ventured into Minnesota last month, bringing 80 higher-ed in-plant managers together for four days of networking and education.
Anyone who has ever attended an Association of College and University Printers (ACUP) conference knows what an exciting event it can be. The camaraderie of attendees combined with the quality of the sessions make this one of the premier in-plant events of the year.
IPG blogger and in-plant consultant Ray Chambers recently returned from the U.K. where he attended and presented at the University Print Managers’ Group (UPMG) conference.
The very last session at ACUP 2011 proved to be one of the best. Jimmy Friend, director of Printing and Distribution Solutions at the University of North Texas, took the stage and revealed that his award-winning in-plant once produced such low-quality work and had such bad service that nearly every customer he surveyed described its service as unacceptable. He then described the steps he took, over the past 15 years, to turn his in-plant completely around into the roll model it is today.
Printing Industries of America has selected an in-plant manager to receive its 2010 Naomi Berber Award, which recognizes a woman in the printing industry who has an outstanding record of accomplishments. Wilma Grant, who heads up the U.S. Supreme Court’s publishing and in-plant printing facility in Washington, D.C., was presented with the award last month in San Francisco at PIA’s fall administrative meetings.