Howie Fenton

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 170 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.

Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.

Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.

What are the pros and cons of ChatGPT, and how can it be used to streamline customer service as you automate your workflow? Howie Fenton elaborates.

In January 2023, Consultant Howie Fenton released his "11 Predictions of How Print Industry Trends Will Impact Your Business in 2023." His prognostications have been mostly borne out. In his updated blog, he offers some new information that backs up his predictions.

Few in-plant managers are immune to the fear of the unknown. One strategy to overcome this fear is to take action, and the best action is to start researching and planning your next step. Here are five ways you can overcome this hesitation.

Consultant Howie Fenton discusses how to analyze your in-plant’s workflow, identify issues, analyze different solutions, and make a change.

One of the most shocking discoveries Consultant Howie Fenton has made when visiting companies over the years is finding the “failed implementation closet” – where failed implementations go to die. Here is his advice on how to avoid this type of failure.

The combination of the paper shortage and staffing crisis has created new problems. In a new blog, Consultant Howie Fenton compares how two companies approached staffing issues differently, experiencing different results.

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