More than 80 college and university in-plant managers are meeting in Mesa, Ariz., right now for the 49th annual Association of College and University Printers (ACUP) conference. The first two days of the event featured some excellent presentations and discussions on topics like building a strategic business plan, equipment justification and customer service.
John Wesseling
Winter was just settling in at the University of Cincinnati's campus back in January of 2012 when the sneak attack came. Agents from the facilities management (FM) arm of a popular print equipment vendor set up a meeting with the university's financial committee. With no one from the in-plant present, they began dishing out promises of cost savings if the university allowed the FM to handle its printing.
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