Optimize Ordering and Print Center Efficiency with Web-to-Print
Sponsored by: Rochester Software Associates
Speakers: Tim Hendrix, State Printer/Program Manager, State of Oregon Publishing & Distribution and Jason Lanzafami, Senior Operations Analyst, State of Oregon Publishing & Distribution
Increasing efficiency and improving the customer ordering process should be key goals for every in-plant. In this webinar you will learn how the State of Oregon’s Publishing & Distribution unit plans to accomplish both of these objectives by implementing Web-to-print technology.
Ranked as the country's fourth largest government in-plant, the operation is now leaner than ever, and relies on technology to reduce manual touch points, streamline its workflow and better meet customer needs. This webinar will demonstrate how a successful in-plant selects and deploys Web-to-print software, and how crucial it is to have a dedicated project manager to oversee the process.
Participants will learn how Publishing & Distribution utilizes Web-to-print to:
• Dramatically reduce errors and reprints;
• Automate workflows, remove manual touches and reduce cycle time;
• Save state workers time and offer 24/7 online job status;
• Free customer service representatives for customer field time.