From Low Performer to Best in Class

Albuquerque Public Schools' in-plant used to be called "The Dungeon." Today, it's a shining example of operational excellence.

Posing with samples of their printed work are (from left) Manager Karin Tarter; Lisa Lawrence, design supervisor; Jorge Rodriguez, production supervisor; and Veronica Trujillo, accounting specialist.

Karin Tarter has turned Albuquerque Public Schools’ in-plant from a cluttered, disorganized copy shop to a quality-conscious operation focused on customer service.

Employees of Albuquerque Public Schools Graphics Enterprise Services stand near their Xerox Color 1000 with samples of their printed pieces.