Rochester, Minn.

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 170 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.

When Jon Bedsted was approaching his junior year of high school in Austin, Minn., his dad (who was also his guidance counsellor) made a suggestion.

To provide the Mayo Clinic with quality printing of patient education materials and continuing professional development postcards and brochures, the non-profit medical center has relied on its in-plant for many years. The 55-employee shop, based in Rochester, Minn., has kept up with changes in technology and even added a digital color press two years ago.

In-plants at health care organizations, like Mayo Clinic, feel that their work is helping to save lives. Story by Mike Llewellyn "You can feel extremely good about working here," says Claire Metzler, supervisor of the in-plant at Mayo Clinic, in Rochester, Minn. And with good reason. Mayo Clinic is one of the most respected names in health care, priding itself on its compassionate patient care and best known for its cancer treatments and organ transplants. Likewise, Mayo Clinic's in-plant is a standout in its own industry, with 27 employees and a full range of services, extending even to Web-based job submission and data

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