While in Nashville recently, I took the opportunity to visit two in-plants: Vanderbilt University Printing Services and the State of Tennessee’s Document Services operation.
Tammy Golden
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 170 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
Mailing 30 million pieces annually, the State of Tennessee’s busy Document Services operation never stops looking for ways to improve efficiency, make life easier for customers, and save the state money.
At the State of Tennessee’s Division of Printing and Media Services, Tammy Golden has found that growing customer relationships by gradually providing them with more services has been a successful strategy.
Every manager has heard someone say it: “I didn’t know we had a print shop.” Constant turnover in the organization creates a never-ending need to market your in-plant’s services. Here are some ideas to keep your in-plant top of mind.
March is Women’s History Month, a time to focus on the often-overlooked contributions women have made to this country’s history. This got me pondering the role women have played in the in-plant industry.
The State of Tennessee’s Document Solutions operation recently took over the office signage contract, which covers all indoor signage like directories and the name plates that go on cubicles and office doors.
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