Digital Makeover Boosts 
Business for UTHealth

Paul Cacciotti prints envelopes on the A.B.Dick 9870 press. The in-plant prints more than three million envelopes a year.

Donna Horbelt, director of Auxiliary Enterprises, Printing and Media Services, and Charles Figari, vice president of Auxiliary Enterprises, stand by the in-plant’s Xerox iGen4.

Ray McKinney (left), Xerox iGen4 operator, reviews projects for the iGen4 with Graphics Manager David Klotz.

Yolanda Medrano, job coordinator, and Bobby Haseman, production manager, finish business cards with the Morgana CardXtra slitter.

Improved digital color printing combined with new online ordering capabilities have turned UTHealth’s in-plant around.

Before adding a digital color press in 2010, Donna Cooper Horbelt says her in-plant at The University of Texas Health Science Center at Houston (UTHealth) was not nearly as busy as she wanted it to be.

“I was losing color copy business to everybody in town,” recalls the director of Auxiliary Enterprises, Printing and Media Services. “Our quality just wasn’t good enough.”

The in-plant’s Xerox 6060 was seven years old and its color capabilities were far from state-of-the-art. Seeking to upgrade, Horbelt looked at a number of options. In the end, the in-plant decided to install a Xerox iGen4.

“They just really had the quality product for color that we needed,” she remarks.

Immediately, the in-plant was able to upgrade the quality of the color digital products it could deliver. Customers took notice. The number of color digital copies increased from 644,000 in the 2010 fiscal year to more than 1.13 million the following year. Horbelt now credits the digital machine with her in-plant’s survival.

“My doors would have closed if I hadn’t moved to high-end color digital,” she contends.

A Well-rounded In-plant

With 22 full-time employees handling more than 8,000 jobs a year, Auxiliary Enterprises, Printing and Media Services is a busy in-plant. Its customers include 369 departments at UTHealth, another 374 within MD Anderson Cancer Center, and 87 other accounts. UTHealth educates more healthcare professionals than any health-related institution in the State of Texas, and features the nation’s seventh-largest medical school. It has more than 10,000 faculty, staff, students and residents.

As the university has grown, so has its need for printed materials. Typical jobs for the in-plant include identity packages, brochures, magazines and newsletters, digital copying, perfect-bound books, fulfillment, kits and invitations.

The in-plant boasts five offset presses, ranging from a six-color, 29˝ Heidelberg Speedmaster 74 perfector to several two-color presses ranging from 18˝ to 40˝. The presses produce high-end brochures, newsletters, four-color stationery, invitations, posters and more. An A.B.Dick 9870 prints nearly three million envelopes a year.

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  • Chad Siemer

    some really great resources here. will definitely keep this handy.
    Flyers & Brochure Printing