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IPMA Chat: Don't Insource Until You're Ready

Dwayne Magee of Messiah College offers some advice to in-plants considering insourcing.

June 22, 2011
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Before you insource business from outside customers, you need to make sure you can provide them the same level of service your current customers are getting. Dwayne Magee of Messiah College offers his suggestions of how to go about this.
 

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