Provo, Utah

Bob has served as editor of In-plant Graphics since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 130 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, cosponsored by IPMA and In-plant Graphics.

At age 14, Steven Rigby became an Eagle Scout, the highest achievement in the Boy Scouts of America program. As he completed the final leap to the top of the Scouting ranks, he also took his first step toward a top-notch career in printing.

BYU's Print and Mail Production Center (PMPC) opened its photo book operation by "kind of hand-assembling" books, according to Assistant Director Thomas Roylance. But the in-plant quickly recognized the need for a true production solution.

AS A high school student in Cedar City, Utah, Doug Maxwell had no particular career path in mind. He got good grades, was on the debate team and enjoyed hanging out with his buddies. So when some of those buddies enrolled in Cedar City High School's graphic arts program, Maxwell figured, why not?

Prior to 2005, Brigham Young University’s Print & Mail Production Center did its plastic spiral binding with simple, manual tabletop machines. Then the Provo, Utah-based in-plant sent some representatives to Print 05, in Chicago. There, they first laid eyes on the PLASTIKOIL Concept QS2 Dual Interline system, from Gateway Bookbinding Systems. It allows for the in-house manufacturing of plastic spiral binding, coupled with automated coil insertion and finishing. The idea of being able to manufacture their own coil and have it automatically inserted convinced them to make the investment in this system.

Looking to generate more revenue in your in-plant? Try CD burning. Several in-plants are getting lots of new business by offering this service. by Caroline Miller To generate new revenue sources for your in-plant, you've got to look in new directions. What's more, you've got to be the first one to make a new service available. One such new service that in-plants are quickly getting into is compact disc (CD) duplication. "If you don't get into this business then someone else is going to get into it," says West Barton, director of print production and mailing services at Brigham Young University, in Provo, Utah.

Don't stop with merging mail and print. You can continue to bring savings and increase efficiency after the merger. So you've merged your in-house mail and print departments? You've been through turmoil and tumultuous times, and you persevered? Why stop there? With the constant changes in technology, improvements to your in-plant mail and print operations should be ongoing. Keeping on top of trends, postal regulations and new ideas can only increase your parent organization's bottom line. Take Brigham Young University, for example. The Provo, Utah, school merged its copying, printing and mail services more than two years ago and continues to

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