While in Nashville recently, I took the opportunity to visit two in-plants: Vanderbilt University Printing Services and the State of Tennessee’s Document Services operation.
Tammy Golden
Mailing 30 million pieces annually, the State of Tennessee’s busy Document Services operation never stops looking for ways to improve efficiency, make life easier for customers, and save the state money.
At the State of Tennessee’s Division of Printing and Media Services, Tammy Golden has found that growing customer relationships by gradually providing them with more services has been a successful strategy.
Every manager has heard someone say it: “I didn’t know we had a print shop.” Constant turnover in the organization creates a never-ending need to market your in-plant’s services. Here are some ideas to keep your in-plant top of mind.
March is Women’s History Month, a time to focus on the often-overlooked contributions women have made to this country’s history. This got me pondering the role women have played in the in-plant industry.
The State of Tennessee’s Document Solutions operation recently took over the office signage contract, which covers all indoor signage like directories and the name plates that go on cubicles and office doors.